2024 Loyalty Pass on sale NOW!
2024 Passes valid from 1/1/24 through 12/31/24
Loyalty passes are renewed on an annual basis. An active loyalty pass is required to book advanced tee times and earn points.
Benefits of the Denver Golf Loyalty Pass:
- Book tee times up to 14-days in advance starting at 7 PM
- Accumulate points at any of Denver Golf’s eight locations
- Earn points on qualified green fee purchases. Range purchases at Aqua Golf earn points too, and can be redeemed for green fees or range balls
- Use your points when and where you want for qualified items
- View your point balance online when you login to your account at https://app.membersports.com/home
*Tee times are not guaranteed
*Not all green fees eligible to receive loyalty points
*This program may be changed or discontinued at any time without notice
*All loyalty pass purchases are final, no refunds.
Loyalty Program FAQ’s
How do I check to see if I have purchased my pass for 2024?
Login to your tee time booking account > select my credits & passes from the left menu options > click on your loyalty points and view the expiration date. The season pass for booking tee times expiration date will update when booking for 2024 tee times starts.
How do I get my code to work, it says it is not valid? Are you copy/pasting your code or typing it in?
- If copy/pasting ensure that there are no extra spaces at the end of the code.
- If typing be sure to verify the alpha-numeric code and ensure you are typing the correct letter or number – some confuse capital letter i’s for number one’s (1) and mix up the zeroes (0) for capital letter O’s.
I want to become a loyalty pass holder, how do I get started?
Click “Buy Now” at the top of this page to buy or renew. Annual pass must be renewed at the end of each year in order to roll over points and receive loyalty benefits.
I want to give the loyalty pass to someone as a gift, how do I get started?
Click “Buy Now” at the top of this page to buy a pass. Purchasers should enter all of their information to receive the receipt and redemption code emails. In order to gift the pass you will need to give that code you received to your intended recipient and they can then redeem the pass to their MemberSports account online.
I have been a loyalty pass holder for several years, do I need to pay to renew?
Yes. All passes expire annually and need to be renewed to continue to receive benefits. All players that do not renew prior to the end of the year will lose advanced booking privileges and no longer earn points.
I purchased the loyalty pass, when can I expect to see it updated on my account?
You will be able to see the pass on your account after you redeem the code that was emailed to you after purchasing the loyalty pass.
How do I use the redemption code?
You should be able to follow the instructions in the redemption code email. Or visit the tee time booking page and login, then select “my credits & passes” and click the redeem button at the top of the page.
How much does it cost to join/renew for the 2024 season?
There is a $50 fee for the entire 2024 season.
Can one person purchase 2 passes?
Yes, you will receive a code for each pass. Make sure that each player is logged into their own MemberSports account before redeeming the code to ensure the pass is added to the correct account.
Do I have to be a Denver resident to become a loyalty pass holder?
Anyone can join the Denver golf Loyalty Program, no matter where you live.
I requested a password reset email but never received one-how do I log in?
The password reset is an automated email, please be sure to check your junk and spam folders for the reset email. If you have checked all of your folders and still not received the reset email, contact us at infodenvergolf@denvergov.org.
I just renewed my loyalty pass online, how do I know if it worked?
Players can login at https://app.membersports.com/home and click view Credits & Passes to see your loyalty pass and track your points. If you purchased the pass and have not redeemed the code, you must redeem the code in order to update the pass expiration.
How can I see if I renewed my loyalty pass?
Login at https://app.membersports.com/home and click view Credits & Passes to see your loyalty pass and track your points.
How many tee times can a loyalty pass holder book per day?
Loyalty pass holders can book 1 tee time (this can be for 1 player up to 4 players) per day up to 14-days in advance starting at 7 PM. Only valid for 1 tee time and must be booked under the player with the pass.
I used to have a loyalty card, do I still need it?
There are no loyalty cards anymore. Your old pass number may have been linked to a physical card that we formerly issued with the pass. In an effort to reduce waste, we no longer issue physical cards and your pass is now linked to your profile and email address and phone number. When you check-in at the course, they will ask you for your phone number, name or email address and find you in the system.
How do I earn points?
You earn 1 point per $1 spent when you purchase a qualified item. Qualified items include green fees at all courses, range balls and mini golf at Aqua Golf. For example: If a player pays $30 for an 18-hole round, they will earn 30 points to use toward a future green fee.
How do I use my points?
Players can use points at any time or course to pay for green fees (range/mini-golf at Aqua Golf ONLY) when you have enough to redeem the entire round. It requires approximately 10 points for $1 to pay for your round. For Example: If the round is $30, it would require 300 points to pay for the round. Points may be used for qualified items only and have no blackout dates or times. You must have enough points for the qualified item to redeem the entire item. Paying for an item with points combined with any other form of payment is not allowed.
I just purchased the loyalty pass, will I get points for all my prior rounds?
Players start earning points as soon as they join the loyalty program and will continue to earn points through the end of the year every time they play golf at a Denver Golf course.
Can I use my points to pay for other players?
Yes, points can be redeemed to pay for your own round and others as long as you have enough points to redeem the entire round.
Do my points expire?
Points expire at the end of each year.
*If a player renews their loyalty pass prior to the end of the year, points will be carried over and continue to accrue on the existing balance.
**If a player does not renew their pass before the deadline, they will have until March 31st of the following year to use any remaining points they have accumulated
How do I check how many points I have?
Login to your account at https://app.membersports.com/home and select My Credits & Passes from the options on the left menu.
Why can’t I book 14 days in advance, I have a loyalty pass, but it won’t let me book advanced tee times?
*You may have multiple profiles in our system and the one you login with does not have your loyalty pass linked to it. Send an email to infodenvergolf@denvergov.org and include your phone number and purchase order number.
*You may not have an active pass for the season, players must renew the loyalty pass online to continue to book in advance.
I don’t think I am getting my points, how can this be fixed?
Send us an email at infodenvergolf@denvergov.org with your phone number and loyalty pass number and we will follow up.
If you have any other issues with your pass or have refund request
Send us an email at infodenvergolf@denvergov.org and provide as much detail as possible.