Loyalty passes are renewed on an annual basis. An active 2023 loyalty pass is required to book advanced tee times in the 2023 season. The loyalty pass expires annually, all 2022 loyalty passes expired 12/31/2022.
2023 Loyalty Passes are on sale now and valid from date of purchase through 12/31/2023.
*Tee times are not guaranteed
*Not all green fees eligible to receive loyalty points
*Range balls are included in the Loyalty Program at Aqua Golf ONLY
*This program may be changed or discontinued at any time without notice
*All loyalty pass purchases are final, no refunds.
PLEASE NOTE: This charge comes from The First Tee on billing statements, this enables us to give a portion of the pass fee to the junior program to help grow the game for the future.
How do I verify that my loyalty pass was transferred to the new system?
Login at https://app.membersports.com/home and click view Credits & Passes to see your loyalty pass and track your points.
I want to become a loyalty pass holder, how do I get started?
Click “Join/Renew” at the top of this page to buy or renew. Annual pass must be renewed at the end of each year.
How do I login to purchase the loyalty pass?
We sell the loyalty pass in conjunction with our junior golf program The First Tee, which enables us to give their program a portion of the pass fee to help grow the game. Since we sell it with them, we use a different system so you cannot use your tee time booking username or password to complete the purchase. It may ask you to create a new account, you must do this and use the same name, phone number and email address you use to book tee times to ensure your loyalty pass is added to your tee time booking profile correctly.
I have been a loyalty pass holder for several years, do I need to pay to renew?
Yes. All passes were expired 12/31/21 unless it is renewed prior to that date. All players that do not renew prior to the end of the year will lose advanced booking privileges and no longer earn points.
I purchased the loyalty pass, when can I expect to see it on my account?
It takes 1 full business day to sync the pass purchase to the player profile in MemberSports. Business days are Mon – Fri (not including holidays).
How much does it cost to join/renew for the 2023 season?
There is a $40 fee for the entire 2023 season.
Can one person purchase 2 passes?
Yes, but each player should purchase using their own name and email.
Do I have to be a Denver resident to become a loyalty pass holder?
Anyone can join the Denver golf Loyalty Program, no matter where you live.
I requested a password reset email but never received one-how do I log in?
The password reset is an automated email, please be sure to check your junk and spam folders for the reset email. If you have checked all of your folders and still not received the reset email, contact us at infodenvergolf@denvergov.org.
I just renewed my loyalty pass online, how do I know if it worked?
Players can login at https://app.membersports.com/home and click view Credits & Passes to see your loyalty pass and track your points.
How can I see if I renewed my loyalty pass?
Login at https://app.membersports.com/home and click view Credits & Passes to see your loyalty pass and track your points.
How many tee times can a loyalty pass holder book per day?
Loyalty pass holders can book 1 tee time (this can be for 1 player up to 4 players) per day up to 14-days in advance starting at 7 PM. Only valid for 1 tee time and must be booked under the player with the pass.
I used to have a loyalty card, do I still need it?
There are no loyalty cards anymore. Your old pass number may have been linked to a physical card that we formerly issued with the pass. In an effort to reduce waste, we no longer issue physical cards and your pass is now linked to your profile and email address and phone number. When you check-in at the course, they will ask you for your phone number and find you in the system via your phone number.
How do I earn points?
You earn 1 point per $1 spent when you purchase a qualified item. Qualified items include green fees at all courses, range balls and mini golf at Aqua Golf. For example: If a player pays $30 for an 18-hole round, they will earn 30 points to use toward a future green fee.
How do I use my points?
Players can use points at any time or course to pay for green fees (range/mini-golf at Aqua Golf ONLY) when you have enough to redeem the entire round. It requires approximately 10 points for $1 to pay for your round. For Example: If the round is $30, it would require 300 points to pay for the round. Points may be used for qualified items only and have no blackout dates or times. You must have enough points for the qualified item to redeem the entire item. Paying for an item with points combined with any other form of payment is not allowed.
I just purchased the loyalty pass, will I get points for all my prior rounds?
Players start earning points as soon as they join the loyalty program and will continue to earn points through the end of the year every time they play golf at a Denver Golf course.
Can I use my points to pay for other players?
Yes, points can be redeemed to pay for your own round and others as long as you have enough points to redeem the entire round.
Do my points expire?
Points expire at the end of each year.
*If a player renews their loyalty pass prior to the end of the year, points will be carried over and continue to accrue on the existing balance.
**If a player does not renew their pass before the deadline, they will have until February 28th of the following year to use any remaining points they have accumulated
How do I check how many points I have?
Login to your account at https://app.membersports.com/home and select My Credits & Passes from the options on the left menu.
Why can’t I book 14 days in advance, I have a loyalty pass, but it won’t let me book advanced tee times?
*You may have multiple profiles in our system and the one you login with does not have your loyalty pass linked to it. Send an email to infodenvergolf@denvergov.org and include your phone number and purchase order number.
*You may not have an active pass for the season, players must renew the loyalty pass online to continue to book in advance.
I don’t think I am getting my points, how can this be fixed?
Send us an email at infodenvergolf@denvergov.org with your phone number and loyalty pass number and we will follow up.
